1.1. These Terms of Service govern Your access and use of the Services available via the Website, the domains and subdomains of BlackFort, as well as the apps by BlackFort. The Terms constitute the legal agreement between You and BlackFort.
1.2. You should read these Terms of Service (hereinafter the “Terms”) carefully before You use the Services.
1.3. By accepting these Terms, You confirm that You fully agree to all the terms and conditions set out herein. If You do not agree to the terms and conditions set out in these Terms, then You may not use the Services.
2.1. “BlackFort”, “the Company”, “us”, “we” or “our” means BlackFort Tech Estonia OÜ, an Estonian private limited company registered under registry code 14883859 and registered address Uus-Tatari tn 25, 10134, Tallinn, Harju county, Estonia, email address: [email protected].
2.2. “You”, “your” or “User” means a person using the Website and/or Services provided by BlackFort.
2.3. “Party” means each of You and BlackFort and “Parties” means You and BlackFort collectively.
2.4. “Services” means the services provided by BlackFort to You which consist of a digital platform that includes the Wallet, Exchange, Swap, B2B Payment solution and the Airdrop Program available through the Website or mobile application.
2.5. “Website” means the Website accessible at https://BlackFort.exchange, including its subdomains, programming code, related technologies, know-how, databases, design and Content therein.
2.6. “Account” means the account created for You upon registration in the Website.
2.7. “Wallet” means the multi-signature client-side cryptocurrency wallet provided by us, consisting of software that permits You to have the private keys and be fully in charge of managing and spending your funds, by organising network addresses, viewing transaction history and transacting in virtual currencies.
2.8. “Exchange” means the digital trade execution system provided by us that allows conversion between virtual currencies and between virtual currencies and fiat currencies
2.9. “Swap” means the non-custodial conversion service provided by us that allows You to exchange one virtual currency for another virtual currency or for fiat currency.
2.10. “Airdrop Program” means the transfer of virtual currency to You at no cost.
2.11. “Affiliate” means the user who engages in marketing activities to advertise BlackFort services to third parties in exchange for a bonus from the referral program or any other commission.
2.12. “Virtual Currency” means a value represented in the digital form, which is digitally transferable, preservable or tradable and which natural persons or legal persons accept as a payment instrument, but that is not the legal tender of any country.
2.13. “BXF” or “Token” is the BlackFort Token that is sold and distributed by BlackFort Inc a company incorporated in, and based on the laws of, the British Virgin Islands. BXF will be used within our Services and for the payment of fees at a discount rate.
2.14. “Content” means text, design, data, video content or other intellectual property, content or information, made available to You by BlackFort.
2.15. “Terms” means these Terms of Services, as amended from time to time.
2.16. “KYC” stands for Know-Your-Customer.
2.17. “AML” stands for anti-money laundering.
2.18. “PEP” stands for politically exposed person and shall have the meaning given in the Money Laundering and Terrorist Financing Prevention Act of Estonia: a natural person who is or who has been entrusted with prominent public functions including a head of State, head of government, minister and deputy or assistant minister; a member of parliament or of a similar legislative body, a member of a governing body of a political party, a member of a supreme court, a member of a court of auditors or of the board of a central bank; an ambassador, a chargé d’affaires and a high-ranking officer in the armed forces; a member of an administrative, management or supervisory body of a State-owned enterprise; a director, deputy director and member of the board or equivalent function of an international organisation, except middle-ranking or more junior officials.
3.1. To use the Services, you must open an Account with BlackFort. Any use of the Services must be carried out by You exclusively through the Account opened for You.
3.2. To register for an Account or to use any of the Services, You must be at least 18 years of age.
3.3. You are responsible for maintaining adequate security and control of any login IDs, passwords, keys, personal identification numbers (PINs), mnemonic phrases and any other codes or devices which are intended to or can otherwise be used to access the Account and/or use the Services.
3.4. We will require login credentials to access your User Account. We may impose additional security measures to be used when You access our Services, for example a two-factor authentication by sending security passcodes via mobile text message, electronic mail or by other means or we may add third party 2FA apps to our Services. We can make any form of security measures optional or mandatory at our discretion.
3.5. We may limit the use of our Services to certain hardware devices and/or supported software. We do not guarantee that our Services will be accessible through all manufacturers of electronic devices or software developers.
3.6. The Account provided may include information such as: your fiat balance; your Virtual Currency balance; executed transaction details; unexecuted transaction details; and deposit, information about withdrawals, swaps or exchanges.
3.7. You have the obligation to fully and timely cooperate with BlackFort in the investigation of any suspected unauthorized access to the Account or use of the Services.
3.8. All information You provide to BlackFort at any time (including but not limited to the information provided upon the opening of the Account) must be accurate, current and complete and may not be misleading in any respect. BlackFort may, from time to time, request such information to be updated and/or supplemented, in which case You are obliged to provide BlackFort with the updated and/or supplemented information without delay. If You are not able or willing to update such information, BlackFort has the right to close your Account and/or restrict You from accessing the Services.
4.1. You must open an Account, as explained in section 3, and go through the verification process as explained in section 9, before You can start using the Wallet Service.
4.2. When You create a Wallet, You must: create a strong password that You do not use for any other purpose; protect and keep secret all credentials for the Wallet; control access to your device and your Wallet; immediately notify us if You discover or otherwise suspect any security breaches related to your Wallet; and use the backup functionality provided through the Wallet and safeguard your backup files.
4.3. You can store in our Wallet the following cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), Ripple (XRP), DASH (DASH), Tether (USDT) and any ERC20 tokens. You should not attempt to store Virtual Currencies in your Wallet that are not supported. Your transaction history will be recorded in the respective public decentralized ledger (“blockchain”) of the Virtual Currency used.
4.4. The Wallet software generates a cryptographic private and public key pair that You may use to send and receive any supported Virtual Currencies. You should keep a backup outside our Services of all the passphrases, identifiers, backup phrases, keys and addresses. If You do not maintain this backup copy, you may lose the access to your Virtual Currencies. We are not responsible for maintaining this data on your behalf.
4.5. Your Virtual Currency will, as a rule, be available in the Wallet on a non-custodial basis. This means that You will have the sole control over your Virtual Currency. As an exception, the Virtual Currencies that You purchase using fiat currency through our Exchange are kept on a custodial basis by us until they are transferred to You. The price and amount of the Virtual Currency is not fixed until the transaction is executed and confirmed in the blockchain of the respective Virtual Currency.
4.6. You control the Virtual Currency held in your Wallet. At any time, except in cases of downtime or force majeure events, you can withdraw your Virtual Currency from the Wallet by sending it to a different blockchain address. If You wish to send the Virtual Currency into the Wallet, you may be asked to set up a backup phrase in order to do so.
4.7. At the moment we provide the Wallet service for a network transaction fee which is the mining fee set by the respective coin blockchain. This means that we do not charge a service fee for transferring Virtual Currencies to and from the Wallet. However, we reserve the right to charge a fee in the future.
5.1. We provide You an Exchange service. Together with the Wallet service You can make withdrawals, submit deposits, and keep a track of your Virtual Currencies.
5.2. You will need sufficient funds (Virtual Currency or fiat currency) in your Wallet in order to complete a Virtual Currency transaction. You are solely responsible for your use of any external account, provider, or service used to transfer funds to your Wallet.
5.3. If You fund the Account with fiat currency, we deposit those funds for your benefit and on your behalf in a third-party licensed account. Third-party licensed accounts are separate from the bank account of BlackFort.
5.4. We do not loan, hypothecate, pledge, or otherwise encumber any Virtual Currency sent by You for use on the Exchange.
5.5. Our Exchange Service will allow You to buy and sell Virtual Currencies via credit card services or bank transfer. When placing an order for a Virtual Currency exchange, the final value will be set after the complete execution of the Virtual Currency to the Exchange, which might take up to 48 hours.
5.6. Additionally, If there is a fiat exchange, the Virtual Currency shall firstly be sent from your wallet to the wallet of the exchange and only then is the order executed. When the payment for purchasing a Virtual Currency is made via credit card, the order is executed at the time our partner payment service provider charges Your credit card. When we provide the Swap Service, a value approximation for the order execution is shown beforehand because the funds need to reach the exchange to be able to execute the Swap.
5.7. There will be no limits on trading volume for the order book participants and the orders will trade with anything on the order book.
5.8. The Exchange is an active and live marketplace. When entering any order, You are bound to its conditions and You will not be able to cancel an order once the funds are not in the Wallet anymore. An order can only be cancelled by not sending the funds and by not completing the transaction so that the order will time out. You must review all of the conditions before entering an order on the Exchange. The conditions of an order including the quantity and price of the Virtual Currency or fiat currency to be bought or sold.
5.9. You may always request a withdrawal of Virtual Currency or fiat currency from your Wallet or Account as long as the available funds in your Wallet or Account are greater than any minimum balance requirement needed to satisfy all open orders.
5.10. The Exchange will charge debit fees for orders from the total cost of your order. You can find the fee schedule in the Website. We may amend the fee schedule at any time in our sole discretion, with prior written notice to You. In case You have a debt to us, we may offset such amount against any funds we hold for You.
5.11. Our fees also include the processing fees of any third party (banking or credit cards).
6.1. You may access the Swap service by using the non-custodial Wallet. In the Swap, a conversion rate is displayed which may include a fee, which You agree to pay.
6.2. In a Swap we deliver to You the requested Virtual Currency, less any applicable fees, by executing a transaction from a Virtual Currency address we control to your Wallet.
6.3. You may not cancel, reverse or change any Swap transaction. We may suspend, delay, redirect, reverse or cancel a transaction from a Virtual Currency address we control to your Wallet based on a legally founded reason may include, but is not limited to, suspicion of risk of fraud, crime, breach of this Terms, or other illicit activities.
6.4. We may implement raise and lower Swap transaction limits. Factors for such transaction limit changes may include the time of your transaction, your location, the Virtual Currency purchased, and the Virtual Currency sold.
7.1. The Airdrop consists on the possibility to receive Virtual Currency at no monetary cost. The Airdrop Program is delivered by us to You, but that is developed by the network creator or developer and not by BlackFort.
7.2. There is no purchase necessary to receive Virtual Currency in an Airdrop. To receive the Airdrop, you might need to have registered an Account and a Wallet. BlackFort may also provide Airdrop to any pre-approved wallet address on the Ethereum network that belongs to the User.
7.3. If You are selected to receive an amount of Virtual Currency or Token in an Airdrop, we will provide You with a written notice of the next steps for the delivery of such Virtual Currency or Token.
8.1. BlackFort inc., a company incorporated in the British Virgin Islands and part of the BlackFort group, establishes and manages the referral programme which enables You to refer new Users to us.
8.2. Bonus can be earned when an existing User (“sponsor”), upon signing up for a Wallet, shares to the potential new User a link (the “referral link”). The referral link is based on a unique ID which is assigned to each User.
8.3. All the information will be made available by BlackFort in the referral section in the menu of the Wallet dashboard.
8.4. You and the new User may both receive the bonus once the new User has also signed up for an Account and completed the KYC procedure.
8.5. You can share the referral link to an unlimited number of people.
8.6. If the new user buys BXF tokens, the sponsor User will receive a direct affiliate commission of 10% on the Ethereum sum of the buy volume of the new User. This is an automated Decentralized function governed by the BXF Smart contract.
8.7. Buying any amount of BXF equivalent of any sum of above 0.001 ETH qualifies the user for a reduction of the fees for the Services or by sending you back Virtual Currency or Tokens to the Wallet as a form of CryptoReward (Levels shown in the Fees section).
8.8. There may be further indirect airdrops and other marketing bonuses, including pay-outs to users and sponsors if a user becomes an active affiliate partner. The attribution of bonus is calculated solely at the company discretion for each individual campaign.
8.9. A bonus can either be a one-time reduction in the fee of a Service, a free Airdrop, a membership benefit or any other type of benefit. BlackFort retains the discretion to amend the bonuses at any time. An overview of the bonuses currently available can be found here.
8.10. By becoming an Affiliate of BlackFort, you agree to inform yourself about all requirements needed for you to become an Affiliate in the jurisdiction were you reside and in the jurisdiction of the person to which you offer the marketing information related to BlackFort.
8.11. You are entering this referral programme as a professional user acting in accordance with the economic activities within the scope of your professional status, not an end user consumer. If you consider yourself otherwise, you cannot participate in the referral programme.
8.12. Any activity in terms of sales, Affiliate sales, or distribution of any kind does not constitute any contractual or employment activity by any company in the BlackFort group. Should you be aware of anyone stating to be such persons please contact [email protected] for an official statement.
8.13. Affiliates are allowed to use any official information or marketing material available on the official Company platforms such as in the official newsletter, Marketing section in the Affiliate dashboard, official company blogs, Telegram news channel or official keynote presentations. Any information added by the Affiliate falls under the Affiliate’s sole responsibility.
8.14. You agree to idemnify the Company against any misrepresentation in sales, incorrect statements or promises made that are not made by the Company itself. Should the Company become aware of such activity, it will contact the Affiliate partner and order the elimination of any untrue information. Failure to do so will lead to blocking, suspension or termination of the Affiliate’s account.
8.15. If you become an Affiliate and you earn commission in any form, you are solely responsible for your tax reporting, tax payment, income reporting or any other legal effects related to your income.
9.1. You agree that You will not do any of the following while using or accessing the Services:
9.1.1. Impersonate or misrepresent your affiliation with any person or entity or otherwise commit fraud;
9.1.2. Attempt to use the referral program to make false promises, give wrong information, engage in fraudulent financial and crypto related activities or any other misleading advertising statements, including claiming the certainty of value appreciation of Virtual Currencies or Tokens. You are allowed to use the materials that we provide to you, via the official company platforms, for marketing of BlackFort outside our platforms. The materials include, but are not limited to, banners, marketing texts, PowerPoint presentations and videos;
9.1.3. Reproduce, modify, adapt, prepare derivative works based on, perform, display, publish, distribute, transmit, broadcast, sell, license or otherwise exploit the Website or mobile application;
9.1.4. Use the Website or Services in a commercial manner;
9.1.5. Circumvent, disable or otherwise interfere with security related features of the Website, mobile application or Services, or features that prevent or restrict use or copying of any Content;
9.1.6. Interfere with or disrupt (or attempt to interfere with or disrupt) any web pages available on the Website, servers or networks connected to the Website or mobile application, or the technical delivery systems of our providers or disobey any requirements, procedures, policies or regulations of networks connected to the Website or mobile application;
9.1.7. Attempt to probe, scan or test the vulnerability of any our system or network or breach or impair or circumvent any security or authentication measures protecting the Website, mobile application and Services;
9.1.8. Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Website or mobile application and Services;
9.1.9. Attempt to scrape, parse, access, search or meta-search the Website or mobile application with any engine, software, tool, agent, device or mechanism other than software and/or search agents provided by BlackFort or other generally available third-party web browsers;
9.1.10. Use the Website or mobile application to send altered, deceptive or false source-identifying information;
9.1.11. Use the Website, the mobile application or Services in any manner not permitted by these Terms;
9.1.12. Encourage or instruct any other individuals to do any of the foregoing or to violate these Terms.
9.2. You will not assign these Terms or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without our prior written consent. Any purported assignment or delegation by You without our appropriate prior written consent will be null and void.
9.3. We may assign these Terms or any rights hereunder without Your consent.
9.4. If the object of the service offered by BlackFort is the offering of Virtual Currency to you, then the Virtual Currency constitutes digital content pursuant to the Estonian Law of Obligations Act. This allows BlackFort to rely on specific exceptions in the law if certain conditions are met.
9.5. You understand and agree that when purchasing a Virtual Currency or Token from us, you will lose your 14-day-right of withdrawal in accordance with the exception based in the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights on the basis of a distance contract for the supply of digital content not supplied on a tangible medium. Therefore, after You have purchased a Virtual Currency or Token, it is not possible to get a refund.
10.1. In order to access the Wallet and Exchange services, You are required to go through our verification process.
10.2. Upon registration and creation of the Account, You will have to proceed with e-mail verification, and KYC verification. The verification process will be conducted in English.
10.3. You may have to provide proof of transfer when depositing funds in your Wallet via wire transfer.
10.4. The KYC verification will require that You upload the following documents via the Website:
10.4.1. A clear and colorful scanned copy of an identification document that can be the passport or the ID card.
10.4.2. A clear and colorful scanned copy of the proof of address. Such proof can be a copy of a utility bill (gas, electricity, water, bank statement or internet, etc.) or a certificate of residence for the last 3 months.
10.5. If, in a one-month period, You transact cryptocurrencies in a value equal or superior to the equivalent of 20 000 euros, You shall update your proof of address for the last 3 months.
10.6. If You deposit cryptocurrencies in the Wallet, via wire transfer or credit card, in an equivalent value to, at least, 10 000 euros, You will be required to provide proof of the source of funds.
10.7. When You use our Exchange and Wallet services for the exchange between fiat currencies and cryptocurrencies, You are required to provide bank account verification. Proof of bank account includes recent scanned copies of bank statement or a bank confirmation letter issued by your bank.
10.8. Under the AML rules, we are committed to performing transaction monitoring. We reserve the right to further inquire You on the provenience of your funds and/or request additional documents.
10.9. BlackFort will not provide services to PEPs. We screen all our customers and we do not allow PEPs to access our Services.
11.1. We will not provide the Services (excluding Crypto to Crypto Exchange) to the citizens or residents of the following:
BOSNIA AND HERZEGOVINA
CONGO, DEMOCRATIC REPUBLIC
IRAN, ISLAMIC REPUBLIC OF
LAO PEOPLE’S DEMOCRATIC REPUBLIC
NORTH KOREA (DPRK)
SYRIAN ARAB REPUBLIC
ZAMBIA UNITED STATES AND ITS DEPENDENCIES
12.1. Unless otherwise clearly stated, all copyright and other IP rights present in the Services or displayed in connection with the Services and on the Website, registered or not, are owned by or licensed to BlackFort. The foregoing also applies towards any software solutions or parts of it, programs and code present in the Service.
12.2. Subject to Your compliance with these Terms, we give You a personal, worldwide, royalty-free, non-assignable and non-exclusive license to access and use the Website and Services for Your own personal use. This license is for the sole purpose of enabling You to use and enjoy the benefits of the Website and Services in the manner permitted by these Terms.
12.3. The right to access our Services and our platform will automatically terminate upon the closing of the Account.
12.4. Any other use of the Website and Services that not the intended according to this Terms requires our prior written consent.
12.5. The Website and Services may be used and accessed for lawful purposes only. You agree to abide by all applicable local, state, national and foreign laws and regulations in connection with Your use of the Website and Services.
13.1. You are liable for and shall be obligated to compensate to BlackFort any and all damages (including the loss of profits) which arise from Your activities. This liability applies to the maximum extent permissible under applicable legal acts.
13.2. You will be solely responsible, and to the maximum extent permissible under applicable legal acts, BlackFort will have no liability, for any activity that takes place with Your Account if the Account has been accessed with Your Account credentials, regardless of whether or not such access has been authorized by You.
13.3. Once the Virtual Currencies and Tokens are no longer in the Exchange, but in the non-custodial Wallet, they are not in our control anymore. BlackFort is not responsible for any transactions happening to the Virtual Currencies or Tokens once they are no longer in the Exchange. If any mistakes happen during the transfer of Virtual Currencies to BlackFort, then BlackFort is not responsible for the loss incurred due to the irrecoverable nature of blockchain transactions.
13.4. In the event of your Account being closed, BlackFort shall assume no liability for any losses incurred from the fluctuation of the prices of the Virtual Currencies or Tokens held in Your Wallet when converting those Virtual Currencies or Tokens to any other virtual or fiat currency.
13.5. BlackFort is liable for and shall be obliged to compensate to You only direct monetary damages and only on the condition that such damages are caused to You by BlackFort either intentionally or due to gross negligence.
13.6. BlackFort assumes no liability for any damages caused by third parties or by circumstances outside the control of BlackFort including, but not limited to, volatility of Virtual Currencies or Tokens.
13.7. The Services are provided on an “as is” and “as available” basis without any warranty or representation expressed or implied. BlackFort does not make any representations or give warranties that the access to the Website or use of the Services will be continuous, uninterrupted, timely or error-free.
14.1. There is a risk associated with crypto exchanges of being hacked. This risk is lower in our Exchange because You hold the private keys of the Wallet. We recommend You not to share your private keys and remember you that the funds in the Wallet might not be accessible if You lose the private keys.
14.2. During periods of high volume, fast market conditions, illiquidity, or volatility in the marketplace, the actual price that a market order is executed may be different from the best price indicated at the time of Your order, and in some cases significantly so.
14.3. Under certain market conditions You may find it difficult to liquidate a position. There might not be sufficient demand to meet your order. You may suffer losses due to orders executing at lower or higher values than anticipated or requested.
14.4. Virtual Currency transactions may not be reversible. Once You send Virtual Currency to an address, You may lose access to your Virtual Currency indefinitely. This may happen if Virtual Currency is sent by mistake to a wrong address.
14.5. Past performance of a Virtual Currency is not a reliable indicator or guarantee of future performance.
14.6. The value of Virtual Currencies is affected by many other factors including, but not limited to, future sales or minting, failure to deliver projects or meet expectations, failure or damage to the underlying network/blockchain, fraud or theft, competition in the Virtual Currency’s market, technical failures or general global and economic indicators.
14.7. The transmission of information over the internet is not completely secure or error free. You should stop transacting when it is clear that there has been a breach of security or a system failure that poses a risk to security exists, such as malware, ransomware or phishing.
15.1. You have a right to terminate these Terms at any time by ceasing to use the Services and/or by closing your Account. From the moment of closing the Account, You will not be entitled to use any of the Services.
15.2. BlackFort may terminate these Terms without giving any justification, by giving You an advance notice of at least 14 days. During these 14 days You should transfer the Virtual Currencies and/or Tokens from the Wallet to any other Virtual Currency wallet address outside our Services. Because we do not hold or store private keys on Your behalf, we are unable to initiate the transfers of any Virtual Currency or Token stored in the Wallet. After the 14 days, your access to the Account is blocked and You will not be able to access any Virtual Currencies or Tokens from the Wallet.
15.3. After closing the Account, You will still be able to use the mnemonic phrase to access your Virtual Currencies or Tokens stored in any other Virtual Currency wallet address outside our Services.
15.4. BlackFort may terminate these Terms with You at any time if:
15.4.1. You violate any provision of these Terms;
15.4.2. You become a PEP;
15.4.3. It is required by a competent authority;
15.4.4. It is required by applicable law.
15.5. In the event of your Account being closed, BlackFort reserves the right to convert all the Virtual Currencies or Tokens stored in your Wallet to a specified Fiat currency as BlackFort deems fit and transfer the funds to a bank account indicated by You or send you the Virtual Currencies or Tokens directly to a wallet address provided by You.
16.1. BlackFort may revise these Terms from time to time. Therefore, the Terms may be changed or amended. Any changes or amendments will be published on the Website and a message is sent to your registered email to notify You about the updates of the Terms. You will be asked to accept the amendments. A notice about changes will be posted on the Website’s homepage for a reasonable period of time prior to such changes coming into force.
16.2. The effective date which is at the top of the Terms informs You about the latest version of the Terms. We advise You to revisit this page from time to time to make sure You are familiar with the current version of the Terms.
16.3. If You do not agree to any updated Terms, You must stop using the Website and the Services.
17.1. It is your sole responsibility to determine whether, and to what extent, any Taxes apply to any transactions You conduct using the Service, and to withhold, collect, report and remit the correct amounts of Taxes to the appropriate tax authorities. Your transaction history is available through the mobile application. The fees collected by BlackFort do not include any Taxes.
18.1. These Terms have been drawn up in accordance with the laws of the Republic of Estonia and the application, interpretation, and termination shall be governed by the laws of the Republic of Estonia.
18.2. Any disputes regarding the Services and/or in connection with these Terms shall be settled through negotiations. If the Parties fail to resolve the dispute through negotiation, the disputes shall be settled by Harju Maakohus (Harju County Court), pursuant to the procedure provided by the law of the Republic of Estonia.
19.1. If any term, clause or provision of these Terms is held unlawful, void or unenforceable, then that term, clause or provision will be severable from this agreement and will not affect the validity or enforceability of any remaining part of that term, clause or provision, or any other term, clause or provision of these Terms and the invalid condition shall be replaced by a valid condition as close as possible to the outcome and the detail of the replaced condition.
19.2. These Terms are provided in English. Any translation has the sole purpose of being convenient for You. In case of any inconsistency, contradiction or doubt, the English version of these Terms shall prevail.
19.3. You can contact us if You have any questions, feedback or comments related to our Services, by sending an email to [email protected].